Leotech® · Software Studio Dhaka, Bangladesh
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Call Center

Customer support solutions with advanced telephony systems, CRM integration, automated workflows, and seamless communication to enhance customer satisfaction.

A modern contact centre that makes every customer conversation count: smart routing, CRM context and the analytics to keep service sharp.

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How Call Center works

A streamlined approach from start to delivery

Inbound & outbound calling
IVR & call routing
CRM integration
Call recording
What's included

Why choose our Call Center?

Everything below ships as standard, configured for your organisation.

/01

Telephony

Get every call to the right person, fast.

  • Inbound & outbound
  • IVR & smart routing
  • Queues & callbacks
  • Call recording
/02

Agent & Insight

Give agents context and managers visibility.

  • CRM integration
  • Ticketing & notes
  • Live dashboards
  • Performance reports

Call Center capabilities

A comprehensive set of capabilities delivered with every engagement

Inbound & outbound calling

Delivered as part of Call Center.

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IVR & call routing

Delivered as part of Call Center.

Learn more →

CRM integration

Delivered as part of Call Center.

Learn more →

Call recording

Delivered as part of Call Center.

Learn more →

Live dashboards

Delivered as part of Call Center.

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Call Center Packages

Choose the package that suits your organisation

Basic
Starter
  • Inbound & outbound calling
  • IVR & call routing
  • CRM integration
  • Call recording
  • Live dashboards
Choose Basic
Most popular Standard
Growth
  • Inbound & outbound calling
  • IVR & call routing
  • CRM integration
  • Call recording
  • Live dashboards
Choose Standard
Best value Enterprise
Custom
  • Inbound & outbound calling
  • IVR & call routing
  • CRM integration
  • Call recording
  • Live dashboards
Choose Enterprise

Our Partners

500+
Projects Completed
50+
Products Built
39+
Expert Team
From our valued clients

Testimonials

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"BONDHON's ERP software has enabled us to manage our inventory, sales, and accounting operations seamlessly. The software is regularly updated with new features, ensuring that we stay on the cutting edge of business technology."

Mohammad Musfikur Saleyhin · Chief Coordinator (Accounts), Resource Development Foundation

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"LEOTECH has a strong focus on collaboration and communication. They work closely with their clients throughout the development process. I would not hesitate to recommend them to anyone in need of high-quality software development."

Md. Nazmul Islam Mridha · System Analyst, Ministry of Land

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"I have worked with LEOTECH's software products for several years, and they are among the best in the industry. Well-designed and highly functional, with features that are intuitive and easy to use."

Arif Ikramul Azim · Senior System Analyst, BWDB

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Ready to start?

Let's build your Call Center

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